Recent Blog Posts

Beating the résumé black hole

Posted By on March 15, 2010

Taken from a recent e-mail from Mike O’Brien at Climber.com.

Did you know 75% résumés are overlooked? If you are like most people, you have applied to and uploaded résumés for dozens of jobs and heard nothing back. This is generally referred to as the “résumé black hole.”

If you do not know how to beat the résumé black hole, chances are your résumé will be overlooked. The root of the  problem is a piece of technology called an Applicant Tracking System (ATS). The ATS was designed to streamline the flow of applicants for companies. This is accomplished by having a central place where all applications and résumés are warehoused.

To further compound the issue, ATSs are only 65% to 80% accurate in reading the information in your résumé. This means that one-fifth to one-third of the time the ATS is just plain wrong in importing data wholly and properly into the ATS. If your résumé makes this cut, the ATS then screens and ranks your résumé against open positions.

Next, résumés that pass the ATS screen are generally sent to a gatekeeper who spends about 30 seconds reading the résumé before deciding to move it along to the recruiter or hiring manager or pass it along to the trash can. About 1 in 10 résumés are passed along to the decision maker who decides if you will be interviewed.

Combat the résumé black hole by:
Loading up on keywords: ATSs rank on keyword density. Keywords should match closely to the required skills that appear in the job posting. The better you score against a jobs skill requirements the higher your résumé will rank.

Bypassing the ATS: Leverage your connections in person and the social media spectrum. Attend networking events and be sure you have a complete profile on LinkedIn. Also, connect with a recruiter (or two!) who specializes in your industry.

Making sure the job fits. Especially in today’s tough job environment, it is even more important to make sure that you have the skills and background required for the job.

Writing resume accomplishments

Posted By on June 30, 2009

If you haven’t written a résumé in a while, you probably don’t have any accomplishments on your document. That used to be the case, that a résumé was basically a fancy job application. However, in this competitive market, it’s more important than ever to demonstrate WIIFM: What’s in it for Me? – meaning for the employer. Your summary and accomplishments will showcase these points.

Great accomplishments are CAR statements: Challenge, Action, Result. Consider how you made things better at previous positions. Look at increasing revenue, saving money, improving customer service, or increasing efficiencies. Did you create / execute systems and processes? Of course, quantitative statements are best, but many professions can’t track numbers, so that’s okay too.

Sales people have no issue coming up with numbers, but remember that just saying “Increased sales 25% in six months” isn’t saying a whole lot. I could tell you all day I’m 6′ with long blonde hair, but if I don’t have a picture to back it up, I’m just making pie-in-the-sky statements (I’m really 5’4″ with short brown hair). When you write accomplishments, share the way you ended up with that result. That way, the reader is more likely to see you in the new company: “Wow, Joe increased sales 25% by implementing an employee appreciation program. I’ve been considering doing that. I need to call him in and ask him about that.”

My basic rule of thumb is one accomplishment per year worked, but don’t have 10 accomplishments if you were at a position 10 years – that’s overkill. Highlight your “key” accomplishments. Remember that a résumé is a marketing piece designed to showcase your best attributes so an employer will be left wanting more – and need to call you for an interview.

Pink, rose-scented resumes?

Posted By on April 16, 2009

If you’ve seen “Legally Blonde,” you remember when the main character was applying for positions using pink, rose-scented paper for her resumes. Certainly, that made her stand out – but was it in a good way? How do you stand out among hundreds of resumes in a fiercely competitive market? I’m going to go out on a limb here and say, as much as I love pink and roses, scented and colored paper won’t do it.

Most employers use a scanning system to track their resumes, so you need to make your resume come up in keyword searches. As noted in Candice Arnold’s latest blog on CollegeRecruiter.com, keywords play a huge part in making your resume stand out (in a good way). Of course, the most obvious place to add keywords is in the keyword section, often referred to as “Core Competencies” or “Areas of Expertise,” this is a small section at the end of the summary that clearly illustrates your transferable skills. When I’m writing a resume, I write the experience section first, then seek trends across positions, summarizing them in the keywords area. Another great way to populate this section is to look at job postings. Employers usually are rather blatant about what they want from applicants, so use that to your advantage! As I tell clients, the resume information below “Professional Experience” will remain static, but the “Summary” area is dynamic. Reread it for each new position, making sure you have the right words and answer the questions posed in the job posting.

Get more keywords in your experience section by thinking about buzzwords in the industry. Some of these may include: training, business development, penetrating accounts, client / vendor / employee relations, mentoring, global, international, or companywide. Your keywords will be different from someone else in a different industry, so be aware of your industry. If you’re working with a resume writer unfamiliar with your industry, tell her what the keywords are (a good writer who knows her limitations will ask).

By adding in some great keywords on your resume – and cover letter – you’ll boost your chances of coming up on searches, which will increase your interview opportunities!